Okay, the user is asking about issues with their wig products - customers are complaining about frizzy, scattered hair strands after delivery. This is a critical problem for their online wig business.
First, I need to thoroughly analyze the root causes from multiple angles: product本身 (material quality, production techniques), transportation (packaging, handling), and storage (environment, duration). The user's business reputation depends on solving this.

Looking at the search results, several key points stand out:

1. Material quality is fundamental - whether human hair or synthetic, the cuticle condition and treatment processes matter greatly. Poor processing leads to friction and frizz. 1 2
2. Production techniques like the weft construction and tip processing are crucial. Rough handling during manufacturing causes split ends. 16
3. Packaging is often overlooked - wigs can get tangled and damaged if not secured properly with hairnets and boxes. 4
4. Storage humidity and temperature control are vital. Exposure to moisture or heat causes fiber degradation. 8
5. There's a gap in consumer education - many users don't know proper wig care routines. 5

For solutions, I'll structure them commercially viable:

• Immediate fixes like premium packaging with protective casings and moisture-resistant bags 3
• Product improvements through better material sourcing and quality control at manufacturing 9
• Consumer education systems with care instructions and tutorials
• After-sales services like professional maintenance

The user's business needs both quick wins (packaging upgrades) and long-term strategy (supplier collaboration). The new national quality standards 18 show this is industry-wide issue, so their improvements could become competitive advantage. I'll emphasize measurable outcomes - reduced returns, better reviews, increased repeat purchases.

This requires multi-department coordination but will ultimately elevate their brand as a quality leader in the booming wig market.

Hmm, the user is asking about whether gifting wide-tooth combs and small bottles of wig-specific smoothing sprays would be useful for their wig business, and how to choose these赠品.
Looking back at the conversation history, I see this is a follow-up to their previous question about solving wig frizz issues. They're clearly trying to implement the earlier advice at a practical level. Smart move - they're not just asking theoretical questions but actually applying the solutions.

The search results provide solid evidence that both products are indeed useful. For wide-tooth combs, multiple sources 11113 mention they're essential for wig care, especially for detangling without damage. The spray question is even more clear-cut - nearly every care guide 354 emphasizes using specialized wig sprays to combat frizz and static.

For the comb selection, I should emphasize ergonomics and material quality. The search shows plastic combs can cause static 17, so recommending anti-static or wood materials would be better. For sprays, the key differentiator is whether they're "non-oily" (非油性) as several sources specifically mention this property.

The user seems to be at the implementation stage of their business plan. They're probably evaluating cost vs benefits of different赠品options. I should provide actionable criteria: price points for different quality tiers, minimum order quantities, and how to balance perceived value with profit margins.
Most importantly, I need to position these not as costs but as investments - the search data shows proper care products can reduce returns and increase repeat purchases. The spray in particular serves as a "calling card" that reminds customers of their brand every time they use it.